Speaker: Susan Curtin, MS, CEAP, BCC, MCEC
Have you ever considered that there are ways to masterfully manage your client conversations? Are you currently able to intentionally create coaching transformations for others? Can you move a conversation from Level 1 to Level 3? Would you like to know how coaches do these things and what are Levels 1, 2 and 3 conversations?
In this program you will see how to combine the principles of Emotional Intelligence and emotional chemistry to introduce new coaching tools that will transform your business whether you are an Executive Coach or Life Coach. Join us to learn how to integrate into your coaching practice a cutting edge coaching tool called Conversational Intelligence® (C-IQ).
You’ll be able to use these C-IQ techniques in your coaching practice as well as in social, family and work relationships. You’ll learn how to truly “Listen-to-Connect” to others whose values are different from yours, and how to help clients make critical changes in the quality of their communication in a matter of seconds.
The three key elements you’ll learn in this session
- How we “turn trust off and on in others” with our conversations
- How to build trust and how to manage it across a trust continuum
- How to identify the Three Levels of Conversation, and change them mid-stream.
- Increase the number of coaching clients that you can attract
- Heighten your receptivity (and creativity) when working with clients
- Step up your practice to working at a higher level of sophistication and mastery
Susan founded a leadership, talent and succession management consulting firm, Insights4Results, LLC, to fill a need in public and private organizations to develop leadership capacities, thereby ensuring a pool of talent to fill their key positions. Her company has delivered executive coaching services to corporate, public and non-profit organizations since 2008. Susan created and licensed Managing4Results™, a successful, comprehensive management program that incorporates development of a department managers’ role as a coach for ongoing employee engagement and increased retention. This program helps managers learn: “How to be, what to do and when to do” in order to build stronger relationships with their direct reports through giving constructive feedback, coaching, and communicating in ways that truly motivate and enable teams to achieve greater results. Managing4Results™ provides a certification program for coaches, consultants and trainers interested in utilizing this proven training program for their current and future client organizations.
Susan has two decades of successful internal experience coaching and mentoring managers to successfully transition to the next stage of leadership. She has expertise in enhancing and expanding leaders’ Emotional Intelligence, interpersonal savvy and political acumen. She has created award-winning leadership development programs incorporating leadership competencies, coaching and mentoring and designed special action learning projects, recognized for her excellence by ATD and NACO. She taught six years in the ICF-approved Certificate Program, Coaching for Organizational Excellence, through San Diego State University.
Susan is a Board Certified Executive Coach, Certified Employee Assistance Professional and has the Master Corporate and Executive Coaching designation. In addition, she completed the first Conversational Intelligence® (C-IQ).
Certification program also incorporates the C-IQ tools & techniques into her coaching and organization development practice.
For more information about Susan: www.Insights4Results.com